Quality Maintenance

Quality Maintenance prescribes a level of service that elevates the performance of HVAC units by following the recommendations of the highest available industry standard — Standard 180 — and ensures the unit maintains that level of performance for the life of a multi-year Maintenance Agreement.

Attaining and Maintaining Excellence

HVAC maintenance is often considered a “run-to-fail” proposition: it doesn’t earn much top-of-mind attention until something is obviously broken. Quality Maintenance is helping forward-thinking building owners, tenants, facility managers, and HVAC contractors adopt a more holistic, progressive approach and enjoy HVAC units that perform more efficiently and reliably.

How It Works

The framework of Quality Maintenance is Standard 180, the highest available industry standard for HVAC maintenance created by a team of industry experts from around the world. Quality Maintenance is the first Standard 180-based utility energy efficiency program in the country.

SCE provides extensive cost-free training to local HVAC contractors who participate in the program. Multi-year Maintenance Agreements are tailored to the individual performance objectives, budget, and energy efficiency goals of each customer.

First, the contractor assesses the current condition of the HVAC unit and determines the necessary tests and repairs to meet program performance requirements. Regularly scheduled maintenance and testing over the course of the Maintenance Agreement ensures the benefits of elevated performance and efficiency persist over time. Financial incentives from SCE help offset the incremental cost of the enhanced maintenance.

Figure 1: Incentive Payment Schedule
A table showing the schedule under which the program incentive will be paid.
Incentive Payment Schedule Incentive Amount
Upon Approval of CSA Application 45%
End of Year 2 35%
End of Year 3 20%
Total Incentive for Multi-Year Maintenance Agreement 100%

The Result

Consistently maintained, energy-efficient HVAC units that are more reliable, save energy and money, and improve the indoor air quality and comfort of the building.

SCE customers who want to take advantage of Quality Maintenance can find a participating contractor to learn more and determine their eligibility.

Local HVAC contractors who want to expand their services and bring the benefits of Quality Maintenance to their customers can find out more by contacting the HVAC Optimization team.